Before we start discussing about the details of Snapdeal customer care let’s take a quick look on the e-commerce company. India is one of the major countries which are good for business. But understanding Indian business market and clientele can be very tricky. The founders of Snapdeal knew what their customers want and did the exact thing to compete with the market giants like Flipkart and Amazon India.
Founded in 2010,Snapdeal made a lot of news since its launch and have been a favorite among youngsters precisely because of its discounts, deals and prices. Snapdeal has a turnover of more than 1 billion dollars and has taken over many small scale firms in its long run. Snapdeal deals in more than 30 million products which are available all over India and has recently acquired Freecharge which is a recharge service.
To manage the sales this huge, Snapdeal also has the customer support working 12 hours a day. you can contact Snapdeal in case you have any query or complaint against your order or delivery or anything else. You can blindly trust their customer support service and it can be contacted in 2 different ways;
Every big company, be it e-commerce or working in any other field, has a email service through which its users can reach them in case of complaints. Snapdeal also works on with the email address which is specifically to hear out their customers and know what problems they are facing or what queries they have. For example, if you have placed an order, and have any queries related to the shipment of the order or the delivery date of the order, then you can directly write to them using this email id and simply send your thing. Don’t forget to mention your order number if you have already placed your order or your personal details like your registered phone number or email address so that they know that it’s your account and you are facing a problem with a particular order.
Customer care Email: firstname.lastname@example.org
- Customer care number
If you are not into emails, then you do not have to worry as Snapdeal is still there to help you with the solutions that you might need with your order. Snapdeal has two help lines when we talk about their voice portal, however, both of the telephone lines are operational 12 hours a day, which is from 9 in the morning to 9 in the night and if you try to contact them after that, you will not be able to get solutions from them. You can easily talk to their customer care executive during those hours and ask them anything you want to about Snapdeal products and they can even suggest you products according to your need.
Snapdeal Toll Free Contact numbers– 011-4537110; 092126-92126